TOP 10 VoIP Providers for Small Businesses in 2024

VoIP is a nice acronym for the technically cooler term Voice over Internet Protocol, and while you've probably never heard of it, you've used it. Skype, FaceTime, Google Voice, etc. are all VoIP platforms that you have been conversing on without even thinking about the connection. This is not what you should do, it's 2024.

When was the last time you stopped and thought about the Internet?

Exactly.

Here is the list of the best VoIP providers in 2024:

1) Hottelecom

Hottelecom is a facilities-based wholesale VoIP carrier dedicated to quality, competitive pricing and expert support since 2001. Headquartered in Warsaw, Poland, Hottelecom has tens of thousands of customers active around the world and handled more than 53 billion calls through its network in 2011.

Virtual numbers: Starting at $5 per month!

2) Skype

Skype is software, available for computers and mobile devices, that facilitates free or low-cost communication between Skype users, as well as between Skype users and phones. Skype has several major features that allow it to connect people around the world via chat, voice and video.

Computer-to-computer calls

The most basic feature of Skype – and free to use – is computer-to-computer calls. After creating a Skype account and adding a user to your contact list, make a voice or video call to them by simply double-clicking their name and clicking “Call” or “Call with video.” Just as the quality of phone calls varies depending on signal reception, the quality of Skype voice and video calls varies depending on the speed and quality of your Internet connection.

Cat

Another free feature of Skype is text chat between users. Similar to instant messaging clients such as Windows Live Messenger and AIM, it is possible to chat with users in your Skype contact list. After clicking on a user's name, type a message for them in the empty field at the bottom of the window that appears and click “Enter.” In addition to chatting in Skype itself, it is possible to text chat with Skype contacts using webmail such as “ILoveIM” or “imo.im”.

Computer to Phone Calls

Once you have loaded credit into your “Skype Account” using a debit card, credit card or PayPal, it is possible to make phone calls to landlines and telephones portable anywhere in the world, at fixed and generally low rates. To call a phone, click the “Call Phones” button at the bottom of your contacts list, then enter the number in the window that appears, making sure to select a country from the list of options.

If you are calling internationally, before clicking the “Call” button.

SMS

It is also possible to send text messages to cell phones around the world with Skype. After entering your phone number (and country code, if necessary), type a short message in the empty field at the bottom of the window, just as you would if you were chatting with someone.

The difference in the “Call Phones” window is that the button next to the field says “SMS” and clicking it sends an SMS text message to your recipient. Skype notifies you when the text message has been delivered by displaying the word “delivered” above the message.

3) Nextiva

If you run a business, VoIP is your friend. As the name suggests, voice over Internet protocol (VoIP) refers to technologies that use the Internet for unified communications.

With VoIP, you have a powerful business tool that costs just a fraction of what it takes to set up and maintain a traditional call center. It also comes with useful features like auto attendants, IVR, voicemail, and conference calls.

Most VoIP service providers allow you to choose the calling features of your plan.

1. Advanced Call Management Advanced call management helps you prioritize, hold, route or block incoming calls. This feature supports your front desk operations and reduces customer frustration. It also improves the quality and impact of VoIP calls.
2. Call Routing With advanced call routing, your business systematizes how it escalates calls. You can route an inbound call by customer type, purpose, issue owner, agent performance, and staff availability. You'll never connect a customer call to the wrong agent again.
3. Rejecting Anonymous Calls Not every call is worth taking. You don't want crazy calls to keep your team from helping real customers with real needs. This feature prevents calls from anonymous or blocked caller IDs from reaching your business.
4. Auto Attendant It takes a lot to remain warm, upbeat and efficient in handling calls all day long. That’s why your customer-facing staff needs all the help they can get. An auto attendant helps answer, escalate and route all incoming calls courteously. You don't need a human operator. It's a win-win.

A virtual receptionist helps you:

• Save on hiring costs
• Keep officers vigilant
• Make customers happy

4) IP Alliance Network

We are an international company that provides telecommunications services, located in the United States, where we provide all services to South and Central America. We are an international company that provides telecommunications services, located in the United States, where we provide all services to South and Central America. This international market is considered one of the world's largest avenues for telecommunications services. We have offices in Guatemala, Mexico, El Salvador, Honduras, Nicaragua, Costa Rica, Panama, Ecuador and Colombia.

We provide the following services: satellite network, VoIP connections, security services. We have modern technology in GPS AVL (Automatic Vehicle Location).

5) Telecom Passport

Passport Telecom, Inc. is an international telecommunications company providing services domestically and in several foreign countries through its affiliated offices, resellers and distributors. Passport Telecom is headquartered in the Empire Passport Telecom, Inc. is an international telecommunications company providing services domestically and in several foreign countries through its affiliated offices, resellers and distributors. Passport Telecom is headquartered in the Empire State Building in New York and has its main switching facilities in New York.

The company owns and operates a network with foreign switching platforms in 15 countries in Europe, Asia, Southeast Asia, Africa and South America. Passport Telecom partners include Nuera Communications, Inc., and Nuera equipment is used at all Passport switching sites. Nuera is a leading manufacturer of voice multiplexing equipment. Their equipment consistently receives top reviews for voice quality in the Business Communications Review and other industry publications. Passport uses MCI Worldcom frame relay circuits to interconnect its foreign switching platforms in and between the United States.

It is through these and other strategic partnerships that Passport Telecom is able to offer its customers the best international long distance rates and the best line quality available.

6) Keyboard

How to buy your VoIP system?

Just follow a few simple steps to purchase cloud-based phone system for your needs. Complete the registration for one of these services and choose the service you need to purchase.